- FREE UK Shipping - Use code 'startearly' for 15% Off orders of £25 or more -

Shipping

**Covid-19 - Please be aware there are currently delays impacting delivery times especially internationally**


Packaging

All of my packaging is eco friendly and where possible will fit straight in to your letterbox. However, this does depend on the quantity and type of items which you are purchasing. I can confirm in advance whether or not it can be packaged to fit in your letterbox - feel free to  contact me.

Shipping Times

All ready made pieces are shipped within 1-2 working days. Any made to order items are made and shipped within 7 days of your order being placed.

Once shipped, shipping timescales are as follows:

UK Royal Mail First Class - 1-2 Working days 

UK Hermes Tracked - 3-4 Working days

Europe - 3-5 Working days (Tracked)

Rest of World - 7 Working days (Tracked)

*Please note there may delays due to Covid-19 which are unfortunately out of my control, please choose Hermes tracked if you are time sensitive for your order*

Missing/Damaged Orders

I really hope this never happens! But if it does, please get in touch with me on info@ivyandginger.com so I can help. 

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply.

If you can’t find the answer you’re looking for please email info@ivyandginger.com and I’d be happy to help!